Free Cookie Survey

Complete the subway customer experience survey within 30 days of your last visit and receive a free cookie. Visit or use your smart device and our survey locator app to leave your candid feedback on your mobile device. The subway survey can be completed within about one minute by answering simple multiple-choice questions with the ability to leave honest opinions, concerns, suggestions and any other comments you wish to leave.

If you are a frequent customer of any participating subway restaurant, your feedback is an important tool for helping the franchise make needed changes in restaurant locations, cleanliness, menu items, customer service and much more. In exchange for your valuable time, your receive a cookie for free on your next visit. After your survey is complete, you will be given a validation code which you can use to redeem for your free cookie.

The feedback and comments that you submit during the subway survey are entire voluntary, nonconfidential and gratuitous. If you have any comments or concerns regarding terms and conditions you can call 1-888-445-9239 Monday through Friday from 830 to 5:30 PM Eastern time.

Your opinions and feedback are greatly valued, and when at all possible can be used to help make necessary changes where applicable.


How to Complete the Survey

  • To get started, you will need to locate the subway store number box on the homepage of
  • Find the store number of the participating subway restaurant that you recently attended, it is located in the upper left-hand corner of your receipt. It will look something like this: Subway#00001. If you have trouble finding your store number, click the link titled “still having trouble finding your store #?” This link will open a new box that will show you several different receipt details, which should help direct you to the different locations that a store number may be located.
  • Once you have entered your subway store number, click submit to get started.
  • Answer the tell subway questionnaire questions honestly and completely.
  • After the multiple choice questions have all been answered, you will be given the opportunity to enter any text in a manner that allows you to speak freely about your latest experience, whether it be good or bad. Honesty is the most important quality of any survey.
  • Once you have completed the survey you will be given a validation code which you will need to write on your receipt and show to the clerk on your next visit for your free cookie.

Many different restaurant chains, retail locations and grocery stores offer surveys that payout rewards for their customers that take the time to complete them. If you wish to find many more online surveys that can be completed using your mobile device, make sure to visit the Google play store and download the survey locator app for free. Or find the download details in the sidebar. It will link you with some of the top rewarding surveys available, and allow you to take them while on the go. You can when cash, prizes, discounts and free products. Get the app and start taking surveys today!

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